Consistency, clarity and flexibility are key success factors for high-performing teams at Cpl.
Niamh O'Connor
Head of Culture and Engagement
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"Giving praise is something we want to actively encourage, so the fact that Frankli asks, 'Do you want to give praise?' and provides a really easy way of doing it, is really useful. It reminds you to quickly say, 'I thought you were great doing this,' or, 'This was a real standout moment for me.' That functionality actually is really brilliant because it's different. It's unique and it's what people want."
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“We have very different businesses across very different areas. One of our subsidiaries wanted to do quarterly reviews, whereas the rest of the organisation is doing annual reviews. The fact that we were able to say, ‘Okay, we can set up a quarterly cycle for you,’ is just brilliant. That ability to adjust things within the platform, and do things differently for different parts of the organisation, shouldn't be underestimated, because you might need to treat your sales department differently to your support teams.”
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“When it comes to career development, everyone is in agreement that Frankli is the better move. The Careers tools have saved so much time in the promotion process. Before, the application form was going from employee to manager to moderation committee, from employee portal to Microsoft Teams. That’s one area where we’ve saved so much time. Managers saw that it was so much easier to do it through Frankli.”
